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Record summer in the sky: 35,959 flights a day, and a new passenger-rights rule is coming

Author: Profession expert team
Published: 2026-10-06
Updated: 2026-10-06
Reading time: 4 min
Aircraft wing above the clouds: the wing and engine nacelles against a pale blue sky and a smooth layer of cloud.
Illustrative photo: Brian Gaid, CC0, Wikimedia Commons. The final image may be an own or licensed photo.
In short
In summer 2026 an average of 35,959 flights departed daily in Europe, 2.4% more than a year earlier, yet arrival punctuality still improved to 72.6% (Eurocontrol). Passenger-rights reform is moving in two steps: the Council has approved the EU261 amendment, and a provisional agreement has been reached on the enforcement package covering intermediaries. Compensation amounts stay roughly the same.

Eurocontrol’s summer summary

Eurocontrol published on 11 September its summary for the period from 1 June to 31 August 2026. The summer brought 66 daily traffic records, including the busiest day the European network has ever seen: on Friday, 24 July, 37,659 flights operated.

Punctuality improved alongside the higher traffic. Arrival punctuality was 72.6%, 1.2 percentage points higher than in summer 2025. Waiting caused by air traffic flow management (ATFM delay) fell by 17%, to 3.27 minutes per flight.

  • 35,959 average daily flights (+2.4% compared with summer 2025)
  • 72.6% arrival punctuality (+1.2 percentage points)
  • 3.27 minutes ATFM delay per flight (−17%)
  • 681 thousand flights delayed by ATFM (21% of all flights)

Figure 1. European air traffic in summer 2026, compared with the previous summer. Source: EUROCONTROL.

The figures come with a caveat. ATFM delay measures how long flights waited because of air traffic control restrictions. Passengers did not necessarily experience this as a delay, and it does not decide the right to compensation either.

The 681 thousand delayed flights (7.4 thousand a day, 21% of all flights) therefore show how heavily the system was loaded, not the claims that will have to be paid.

What can we infer about the refund load?

With caution. What is certain is that traffic is growing: in Hungary, passenger numbers rose by 11.1% in 2025 according to Eurostat, and according to the ACI Europe report, European airports welcomed about 100 million more passengers than a year earlier. More passengers means more people affected, even if the ratios improve.

How many compensation and refund claims this means cannot be read from the Eurocontrol data. That would require airline or authority claims data, and we do not publish any in this article.

Terminal 2A of Budapest Liszt Ferenc Airport under a clear blue sky: a curved glass façade with taxis and passengers waiting in front, and a Hungarian flag in the background.
Budapest Liszt Ferenc Airport, Terminal 2A. More passengers means more people affected, but traffic data does not show how many claims there are. CC0, Wikimedia Commons.

What is changing in the passenger-rights rules?

There are two separate legislative steps, and it is worth keeping them apart.

A) EU261 amendment

  • 15 Jun 2026 Agreement (Council and Parliament)
  • 13 Jul 2026 Final approval by the Council
  • Publication + 12 months 20 days Entry into force (the publication date is not yet known)

B) Enforcement package (intermediaries, all transport modes)

  • 25 Jun 2026 Provisional agreement
  • Approval, entry into force Not stated in the announcement

Figure 2. Status of the two legislative steps on 24 September 2026. Source: announcements of the Council of the EU.

The amendment of Regulation EU261. The Council and the European Parliament reached an agreement on 15 June 2026, and the Council gave its final approval on 13 July. Passengers can still claim compensation if the flight arrives more than three hours late, or if it is cancelled less than 14 days before departure. The amounts stay roughly the same as now: €250 up to 1,500 km, €400 for flights within the EU and for trips between 1,500 and 3,500 km, and €600 for everything else. The amended rules enter into force 12 months and 20 days after publication in the Official Journal.

The enforcement package. This is a separate agreement that amends five sectoral regulations and applies to all transport modes. The Council and the Parliament reached a provisional agreement on it on 25 June.

The air-ticket part gives clearer rules for tickets bought through intermediaries (travel agencies, booking platforms). For a cancelled flight, the passenger gets the full amount back, including the intermediary’s fee. The deadline is seven days, or 14 days if the intermediary paid the airline from its own account. The smallest intermediaries (microenterprises) get an exemption if they inform the passenger of this at the start of the booking.

Intermediaries must explain in advance how the refund works, and airlines must publicly state whether they cooperate with them. Screen-scraping is also banned: an intermediary may not buy a ticket from an airline while concealing its own identity.

Editorial opinion, not the text of the law

The seven-day deadline will bite where money comes back through an intermediary, because one transaction has to be tracked across two parties’ systems. Anyone working with manual reconciliation today should first measure how many days a refund for a ticket bought through an intermediary really takes. There is more than a year until entry into force, but that is not much time to rebuild a process. For how to handle large refund peaks, see the Profession Air France–KLM case study.

Frequently asked questions

Under the currently adopted text, when the flight arrives more than three hours late, or when it is cancelled less than 14 days before departure.

€250 up to 1,500 km, €400 for flights within the EU and for trips between 1,500 and 3,500 km, and €600 for all other flights. According to the Council’s press release, these amounts stay roughly in line with the current ones.

12 months and 20 days after publication in the Official Journal. The Council’s announcement does not state the publication date, so we do not give an exact date of entry into force.

This article was written by the Profession expert team.

Profession provides refund and IT support services to large companies, with dedicated teams working in the client’s own systems. This article is general information, not legal advice. Found a mistake? Write to info@professionglobal.com and we will correct it.

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